Important Notice: Gambling involves real money and carries a risk of financial loss. It should only ever be treated as entertainment — never as a way to earn income, recover debts, or solve financial problems. If you are experiencing financial difficulty, please do not gamble. ct99 urges all players to set firm limits before playing and to stick to them.
What Is Responsible Gaming?
Responsible gaming means making deliberate, informed decisions about how, when, and how much you gamble. It means knowing your budget before you start, understanding that the house has a mathematical edge over the long run, treating losses as the cost of entertainment rather than as problems to be chased, and recognising when gambling habits are starting to cause concern.
ct99 provides a range of tools that make it easier to stay in control. These tools are built into every ct99 account and can be accessed at any time from the Account Settings section. You do not need to contact support to set or lower a limit — changes take effect immediately from your own account dashboard.
The 18+ Age Restriction
The ct99 Platform is strictly restricted to individuals who are 18 years of age or older. 18+ This is not just a platform policy — it is the foundation of responsible gaming. Young people are particularly vulnerable to developing problematic gambling habits. Research consistently shows that gambling problems that begin in adolescence are harder to treat and tend to have more severe long-term consequences.
ct99 enforces the age restriction through mandatory identity verification (KYC). Before any withdrawal is processed — and at ct99's discretion at any time — players are required to submit a copy of their CNIC (Computerised National Identity Card), which confirms both identity and date of birth. Accounts where the CNIC shows the holder is under 18 are closed immediately and any deposited funds returned to the payment source used.
If you are a parent or guardian in Karachi, Lahore, Islamabad, Rawalpindi, or anywhere else in Pakistan, and you are concerned that a young person in your household may be accessing ct99 or other online gaming platforms, please take steps to use parental control software on shared devices and to have an open conversation about the risks associated with gambling.
Signs That Gambling May Be Becoming a Problem
Problem gambling does not always look dramatic. It often develops gradually. Some signs that gambling habits may be moving in an unhealthy direction include:
- Spending more money on gambling than you originally planned or can afford to lose;
- Chasing losses — continuing to gamble after a losing session in an attempt to win back what was lost;
- Gambling with money set aside for essential expenses (rent, food, school fees, utility bills);
- Hiding gambling activity from family members or close friends;
- Feeling anxious, irritable, or restless when not gambling;
- Gambling for long periods without taking breaks or tracking how much time has passed;
- Borrowing money specifically to fund gambling activity;
- Neglecting work, family commitments, or personal wellbeing because of gambling.
If any of these patterns sound familiar, it is important to take them seriously. The ct99 responsible gaming tools described below are a good first step. Speaking to someone you trust — a family member, a friend, or a professional — is equally important and should not be delayed.
How to Use the ct99 Responsible Gaming Tools
Every ct99 account includes a Responsible Gaming section under Account Settings. The following tools are available to all registered players at no charge:
- Deposit Limits — set a daily, weekly, or monthly cap on how much PKR you can deposit into your ct99 account. Once the limit is reached, no further deposits are accepted until the period resets. Reducing a limit takes effect immediately. Increasing a limit is subject to a mandatory 24-hour cooling-off period.
- Loss Limits — cap the maximum amount you can lose within a specified period. Once the loss limit is reached, your account will not allow further wagers until the period resets.
- Session Time Limits — set a maximum daily playtime. When the limit is reached, your session will end automatically.
- Reality Check Reminders — configure on-screen pop-up notifications at set intervals (e.g., every 30, 60, or 90 minutes) reminding you how long you have been playing and how much you have wagered or won/lost during the current session.
- Cooling-Off Period — temporarily suspend your ct99 account for a short period (24 hours, 48 hours, 7 days, or 30 days) without permanently closing it. During a cooling-off period the account is locked for deposits and wagers.
- Self-Exclusion — permanently or long-term exclude yourself from the ct99 Platform (see full details below).
Self-Exclusion at ct99
Self-exclusion is the most powerful responsible gaming tool available on ct99. It is designed for players who recognise that they need a complete break from gambling — not a short cooling-off period, but a genuine enforced exclusion.
ct99 offers self-exclusion periods of: 30 days, 90 days, 6 months, 1 year, and permanent. Self-exclusion can be activated from your Account Settings → Responsible Gaming → Self-Exclusion, or by contacting support at [email protected] and requesting exclusion.
Once self-exclusion is activated:
- Your ct99 account is immediately locked. Deposits, withdrawals, and wagers are not possible during the exclusion period.
- You will be removed from all ct99 marketing communications including email promotions and bonus offers.
- ct99 will make reasonable technical efforts to prevent you from re-registering a new account under the same identity during the exclusion period.
- Any genuine account balance at the time of self-exclusion will be returned to your registered payment method following completion of KYC verification.
At the end of a fixed-term self-exclusion period (e.g., 30 days or 6 months), the account is not automatically reactivated. You must actively contact ct99 support and confirm that you wish to resume. For permanent self-exclusion, the account cannot be reopened under any circumstances — a permanent exclusion is final.
ct99 urges any player considering self-exclusion not to delay. If you feel you need a break, act now. The sooner the exclusion is in place, the sooner the enforced distance from the platform begins.
Keeping Gaming in the Entertainment Budget
A practical approach used by many responsible gamblers — particularly in Pakistan where household budgets need careful management — is to allocate a fixed "entertainment budget" for gaming each month, treat it exactly like a cinema ticket or a dinner out, and stop the moment that budget is spent. There is no expectation of getting that money back, just as there is no expectation of recovering the cost of a meal. Wins are a pleasant surprise; losses are the expected cost of the entertainment.
This mindset shift — from "investment" to "entertainment spend" — is one of the most effective ways to keep gambling in a healthy place. ct99's deposit and loss limit tools are specifically designed to enforce this approach mechanically, removing the temptation to exceed a pre-planned budget in the heat of a gaming session.